A Survival Guide for Working with Humans: Dealing with Whiners, Back-Stabbers, Know-It-Alls, and Other Difficult People
Gini Graham Scott
Between dealing with difficult people and navigating through unexpected and complicated situations, the typical day at the office involves making countless choices on how to engage with others. To succeed in the long run, good work relationships must be carefully developed and maintained.
A Survival Guide for Working with Humans presents real-life scenarios of specific work relationship problems, along with interactive quizzes, and answers on how to solve each of the problems. The book shows readers how to:
* Deal with ethical dilemmas in the workplace * Resolve everyday conflicts * Know when to speak up, when not to, and what to say * Make a graceful retreat from an unwinnable confrontation
A snappy, conversational style combines with dozens of practical tools and examples to make a fascinating, essential book.
Kategorien:
Jahr:
2004
Auflage:
1
Verlag:
AMACOM
Sprache:
english
Seiten:
223
ISBN 10:
0814472052
ISBN 13:
9780814472057
Datei:
PDF, 1.84 MB
IPFS:
,
english, 2004
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